Booking Conditions

This is a page of information about the Waiver of Liability and Payment details.  Please read it carefully and contact us if you have any questions.

Waiver Information

You will be required to read and sign a copy of the ACMG Waiver of Liability prior to starting the trip.

Please read this carefully prior to arrival and talk to your lawyer if you have any questions about it.

Payment and Cancellation Details

  • A deposit of 50% of the trip fee is required for booking all trips, with the balance due 60 days in advance of the trip start date.
  • For bookings within 60 days of the start date full payment is required.

To avoid unnecessary cancellation penalties, cancellation insurance is recommended. This insurance is available from a variety of travel companies. Please make sure this insurance includes mountain activities and roped travel, and don’t hesitate to contact me if you have any questions.

Should you have to cancel your booking for any reason the following cancellation penalties would apply:

  1. If cancelling a trip up to 60 days before the trip starts, a $100/person deposit will be withheld**.
  2. Between 60 and 30 days prior to the trip, the start deposit is forfeited**.
  3. Cancellation less than 30 days before the trip starts or during the trip results in loss of entire amount paid**.
  4. Cancellations must be received in writing (email is preferred).

**Note: If we are able to reschedule your trip for another mutually convenient time, these penalties would not apply.  Every effort will be made to reschedule at a mutually convenient time however there is no guarantee of this being possible.

If we cancel a trip for any reason prior to the start date a full refund will be provided.  If we are forced to cancel a trip for any reason after the trip start date, a full refund for the unused portion of the trip will be provided.

Payment cheques can be made out to:

Conrad Janzen, Box 1906, Banff, Alberta, T1L 1B7.